When someone dies, it can be difficult to know what steps need to be taken, particularly if it is unexpected. If the person dies in hospital or at a hospice or care home, then staff there will know exactly what needs to be done and can guide you on anything you need to do.

The first step is to choose your funeral director. All SAIF members are expected to provide a professional service in line with our Code of Practice. It may be that the deceased will already have chosen their funeral director and have their wishes logged with them.

The funeral director’s role can’t be understated. First and foremost, their role is one of providing compassionate support and advice on all aspects of arranging a funeral while, behind the scenes, ensuring everything is managed on your behalf to the highest professional standards.